Privacy Policy

Last updated: February 2025

Student Aid Portal LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you use our website and related services for student loan relief eligibility and education.

1. Information We Collect

We may collect:

• Usage information: Pages you view, time spent, and how you interact with our site (e.g., eligibility checks).
• Device and technical data: Browser type, IP address, general location (e.g., region/city) for improving your experience.
• Information you provide: If you contact us or complete a form, we may collect name, email, phone, and other information you choose to provide.

2. How We Use Your Information

We use collected information to:

• Operate and improve our website and services.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and protect our rights.
• Analyze site usage (e.g., via analytics or advertising pixels) to improve our services and marketing, subject to your choices where required by law.

3. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies for analytics and advertising (e.g., to measure ad performance). You can manage cookie preferences through your browser settings.

4. Third-Party Services

Our site may use third-party services (e.g., analytics, advertising platforms). Those services have their own privacy policies governing their use of data.

5. Data Retention and Security

We retain information only as long as needed for the purposes described in this policy or as required by law. We use reasonable measures to protect your information.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information. To request access, correction, or deletion of your data, please contact us using the information on our Contact page.

7. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us via our Contact page.