Contact Us

Student Aid Portal LLC is here to help with questions about our student loan relief eligibility services, privacy, or terms of use.

General inquiries & support

For eligibility questions, support, or feedback, please use the phone number provided on our main eligibility page (call button), or add your contact details here once configured.

Privacy & data requests

To request access to, correction of, or deletion of your personal information as described in our Privacy Policy, please reach out using the same contact channel above and specify “Privacy Request” in your message.

Terms of Use

For questions about our Terms of Use, please contact us through the same channel and reference “Terms of Use.”

Disclosure: We are a private entity and are not affiliated with the U.S. Department of Education or any government agency. Borrowers can apply for loan consolidation at no cost at studentaid.gov.